About this site

About the Avendo Merchant Hub

This website is published by Avendo, the business it covers, as a support and onboarding hub for merchants and enterprise partners.

Avendo provides credit card processing for e-commerce businesses. It is one of a small number of websites Avendo publishes; the main business website is avendo.tech. This hub focuses on helping small businesses understand processing and get started quickly.

Last updated: November 2026 · Published by Avendo

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Who publishes this site?

Avendo publishes this site and writes all of its guides, comparisons, and documentation.

Because Avendo writes about its own service, nothing here is an independent review. Where this site compares options, it says so on the page, explains the criteria used, and names Avendo as publisher.

What Avendo does

Avendo in brief

Avendo's platform connects a merchant's checkout to multiple payment processors and automatically routes each transaction to the processor offering the best available rate in real time. It gives merchants clearer pricing and processing reports and works with existing checkout pages.

Avendo serves small businesses through enterprise organizations. It does not bill or charge merchants directly; its compensation is handled between Avendo and payment processors. It works exclusively with PCI DSS-compliant processors and gateways.

Why this hub exists

Avendo wants small businesses to find it quickly and understand their next step. This hub gathers the answers a merchant needs before and during onboarding in one place, from onboarding steps and documentation to an extensive FAQ, with a single clear way to contact the team. Read how the content is written on the methodology page.

Common questions

Short answers from the full credit card processing FAQ.

Who is Avendo for?: Avendo serves e-commerce businesses from small businesses through enterprise organizations. Small online stores use it to avoid being tied to one processor’s pricing, and larger organizations use it to route transactions across multiple processors with clearer reporting. Businesses that only sell in person are a weaker fit, since Avendo focuses on e-commerce. More in the FAQ
How does Avendo make money if it does not bill merchants?: Avendo says it does not bill or charge merchants directly. Its compensation is handled between Avendo and the payment processors it routes transactions to. For merchants, that means no separate Avendo invoice; processing fees are paid on transactions to the processor that handles each one, as they would be with any processor. More in the FAQ
Does Avendo work with PCI-compliant processors?: Yes. Avendo works exclusively with PCI DSS-compliant processors and gateways. PCI DSS is the card industry’s data security standard, maintained by the PCI Security Standards Council, for organizations that store, process, or transmit cardholder data. Your own PCI responsibilities depend on your checkout setup, so confirm them with your processor. More in the FAQ
How do I get started with Avendo?: Start by contacting Avendo through its contact page at avendo.tech/contact-us. The team reviews your current checkout and processing setup, connects your existing checkout to multiple PCI DSS-compliant processors, and turns on real-time routing. After that, you follow your costs in Avendo’s pricing and processing reports. More in the FAQ
How do I contact Avendo support?: Use the contact page on the main Avendo website at www.avendo.tech/contact-us. Include your business name, website, and a short description of your question. For a payment issue, add example transaction dates and amounts, but never send full card numbers in a message. More in the FAQ

Talk to Avendo

Questions about this site or about Avendo’s service go to the same place: the contact page on avendo.tech.

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